Privacy Policy

Information We Collect

We may collect names, phone numbers, email addresses, service addresses, and appointment information submitted through our website or during customer calls.

Call Recording & Transcription

Calls to and from AnswerKeeper-enabled phone numbers may be recorded and transcribed for quality assurance, service improvement, and record-keeping purposes. By calling or interacting with an AnswerKeeper-enabled phone number, callers consent to this recording and transcription. Call recordings and transcripts are retained for as long as necessary to provide our services and are accessible to the business being represented on the call.

How We Use Information

Information is used solely to answer customer inquiries, schedule appointments, provide requested services, and improve AnswerKeeper.

Information Sharing

We do not sell personal information. Information is shared only with authorized service providers (including telephony, artificial intelligence, and scheduling providers) when necessary to deliver our services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention

We retain call recordings, transcripts, and customer information for as long as reasonably necessary to provide our services, comply with legal obligations, and resolve disputes. Businesses using AnswerKeeper may request deletion of their data by contacting us below.

Contact

Questions regarding this Privacy Policy can be sent to: